Critical Interaction Associates - Because it's not a matter of if

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•	Officer-Involved Incidents: Investigations and Incident Management Course Length: Two Days Instructors: Hatch/Dickson
•	Critical Interactions: High-Intensity Communication Skills for First Responders Course Length: 8 Hours Instructor: Dickson
•	Conflict Management and Mediation Skills for Law Enforcement Course Length: One-Day or Two-Day Format Instructor: Dickson
•	Sexual Assault Investigations: DNA Evidence Collection and Utilization Course Length: 8 Hours Instructor: Dickson
•	Conferences, Keynotes and Public Awareness Programs Presentation Length: 1.5 - 4 hours Presenters: Hatch and/or Dickson